Power Balance Pavilion is located at:

One Sports Parkway
Sacramento, CA 95834

Phone:(916)  928-6900
Email: [email protected]

How To Purchase Tickets / Box Office Hours

General seating is available through Ticketmaster online/phone, and via Power Balance Pavilion Box Office in person.

(Ada seating listed below)


  • Advance ticket sales are available Monday through Friday, 10:00 AM to 6:00 PM and Saturday 10:00 AM to 4 PM
  • Box Office opens two (2) hours prior to an event on Sundays.
  • Box Office is closed on All Sundays and Holidays on non event days.

Premium Seating

  • If you are interested in becoming a Suite ticket holder at Power Balance Pavilion, please call (916) 928- 8168

Types of Payment Accepted

  • Cash, Discover Card, American Express, Visa and MasterCard

Will Call

Will Call tickets may be picked up on the day of the event and at the Power Balance Pavilion box office only. The Power Balance Pavilion box office is open two hours prior to the event. Patrons must present the actual credit card used to place the order and a valid photo I.D. Will Call drop off is NOT available for any event. (We do/will accept outside will call, but may want to consider leaving this information posted as is)


You bought tickets, but stuff happens. Don’t worry, we’re here to help.

 Canceled or Postponed Events

In either case, Ticketmaster will alert you ASAP.

Canceled Events – You’ll get an automatic refund for tickets bought online or by phone using your purchase payment method. If you bought your tickets at a retail location, please return them at the same location for a refund. (We refund all fees except UPS and retail pickup, and fees on certain Major League Baseball purchases.)

Rescheduled Events – We’ll contact you with the new date and time. Can’t make the new date? Get a refund upon request.

Replacement Tickets

If your tickets are lost, stolen, damaged, or destroyed, please The Power Balance Pavilion Box office or contact Ticketmaster.

For damaged or destroyed TicketFast (print-at-home) tickets, just print again from the link in your confirmation email or your My Ticketmaster account.

Refunds and Exchanges

All tickets for events at Power Balance Pavilion are fully refundable for 72 hours after purchase, or when you buy tickets from us of equal or higher price, up until one week before the event. See the full Ticketmaster Fan Guarantee for details and exceptions.

The standard policy for other venues and many artists, teams, etc. is No Refunds or Exchanges. But if something comes up closer to the event and you can’t make it, we’ll do everything we can to help. Just contact us!


For groups of 10 or more, call 916-928-3650. Group tickets are not available for all shows.

Child Admission

In general, children under two (2) years old are admitted free into Power Balance Pavilion for LIVE events provided that they sit on an adult’s lap and do not occupy a seat. Please note that some events may have different age requirements. Please see specific show for more information.

 Wheelchair and Accessible Seating Policy

 Accessible/disabled seating is available. Accessible seating is reserved exclusively for patrons with accessible needs and their companions. Patrons purchasing accessible seating may purchase one (1) accessible seat and one (1) companion seat adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space. This policy ensures that we are able to accommodate all those that need accessible seating.

Power Balance Pavilion is committed to working with patrons on a case-by-case basis to adequately accommodate individual needs. Patrons who need to exchange a non-accessible seat for a wheelchair or accessible seat should call the Box Office or Ticketmaster in advance to arrange for proper seating. This includes patrons who require interpretive services or canine companions. All ticket sales and exchanges are on a first-come/call, first-serve basis and will depend on ticket availability. There is no guarantee that any companion tickets will remain unsold and available.

 For information on services offered for patrons with disabilities, please visit Guest Services or call (916) 473-4029 or email [email protected].